FAQ

How does Lulabee attach to the backpack?

Lulabee wraps its soft arms around the backpack strap or the handle of a bag. No clips or tools needed, and it's easy to take off and move to another bag.

Does it fit any backpack?

It's designed to hug standard backpack straps and bag handles, so it fits most school backpacks and bags.

Does it really move?

Yes. Lulabee turns its head, which makes it feel like a real little friend.

Does it need batteries?

No. Lulabee has a built-in rechargeable battery, and the USB charging cable is included in the box.

What colors are available?

White, Gray and Pink.

Is it a good gift?

Lulabee makes a perfect gift for birthdays, back to school and the holidays. Buy 2 for $64.99, perfect for sisters or best friends.

Will it arrive before Christmas?

To receive your order before Christmas, we recommend ordering by December 5.

How long does shipping take?

Shipping is free, and orders usually arrive within 8 to 14 business days. You'll receive a tracking number by email when your order ships. See our Shipping Policy.

What if she doesn't like it?

You have a 90-day money-back guarantee. Contact us with your order number and a photo of the product, and we'll send you a replacement or refund your money. See our Refund Policy.

What if it arrives damaged or stops working?

Contact us with a photo or short video and we'll send you a replacement or a full refund.

How can I contact you?

Through our Contact page. We reply within 24 to 48 hours.